A love letter to Assisted Living:
“I couldn’t imagine a better place for my mom.”
100% Satisfaction. That’s how residents rated Assisted Living at The Pines in our 2010 survey. The study covered more than fifteen key areas, including responsiveness, caring attitudes, quality of health care, cleanliness, activities and dining. In the Charlotte, NC area, that’s a record that’s hard to match.
In the Schramm Health Center, our assisted living residents live in beautiful private rooms. They enjoy a bathing spa, an activity room with a full calendar, and an elegant dining room with a sunny courtyard view. Aides are always on duty to help with the tasks of day-to-day living, such as bathing, dressing, medication monitoring and other facets of personal care.
In a community that scored 90% or better overall on resident satisfaction, we’re especially proud that our Assisted Living residents put their care at 100%. But we’re even prouder of comments like these:
A Love Letter to Our Aides:
We hear your special knock on the door and see your smile as you come inside. All of a sudden, even if we are in pain or discouraged, we feel better. We know you often come to work when you don’t feel well—just because you know we need you. You always do all the little extra things to add to our enjoyment. You laugh with us; you cry with us. You know everything about us, good or bad, and care for us, just the same. In you we confide our innermost thoughts and feelings. Your concern, love and compassion show in your eyes, and yet we cannot find the words to tell you how much your caring means to us…We will close, hoping you will know what we mean when we say,
With all our love,
The Pines also accepts direct admissions. For details, please call (704) 896-1100 or contact us online.
The Assisted Living program at The Pines is not Medicare/Medicaid certified.
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